COFFEE SHOP EDUCATION
COFFEE SHOP EDUCATION
Buildering a Better Business: MANAGEMENT & LEADERSHIP
This is a live recorded class offering you self paced education via the Coffee Knowledge Hub on behalf of the Specialty Coffee Association.
Foster exceptional leadership and cultivate a motivated team. In this revised digital edition of the workshop, coffee shop owners and managers will learn proven techniques in effective communication, team empowerment, and cultivating a positive work culture. Discover the secrets to nurturing a happy and engaged team, driving productivity and customer satisfaction. Elevate your business through effective management and leadership, setting the stage for continued growth and excellence.
Topics Covered:
Setting the Tone as a Leader: Principles of Leadership
Hiring Well: Finding and fostering great talent
Onboarding: The First 30 Days
Effective Communication: Tools and Strategies
Opportunities for Growth: Turning employees into leaders
DE- ESCALATION FOR COFFEE SHOPS
Introducing A New ONLINE Training Course!
Learn more about the class in this article by Fresh Cup Magazine.
Download the Curriculum
Interested in teaching de-escalation to your own staff? Download the curriculum now and take it into your own hands!
The download includes:
Editable slides to personalize to your brand.
A written curriculum walking you through the learning objectives and slide by slide instruction.
An instructional video taught by Laila Ghambari.
CLASS OFFERED ON A SLIDING SCALE FOR ACCESSIBILITY
1 Location or Less
$299
2-5 Locations
$499
5+ Locations